Support & Assistance
Get the Help You Need with GALAXCY HOSTING
Explore our comprehensive support resources to ensure your web hosting experience is seamless and efficient. From troubleshooting to expert advice, we’re here to assist you every step of the way.
Your Questions Answered
How do I transfer my domain to GALAXCY HOSTING?
To transfer your domain, log into your current registrar, unlock your domain, and obtain the authorization code. Then, initiate the transfer through our website using the code.
What is included in your Website Builder package?
Our Website Builder package includes customizable templates, drag-and-drop functionality, SEO tools, and 24/7 support to help you create a professional website with ease.
How can I upgrade my hosting plan?
To upgrade your hosting plan, log into your GALAXCY HOSTING account, navigate to the ‘My Services’ section, and select the upgrade option for your current plan.
What security features do you offer?
We offer SSL certificates, website security monitoring, and managed SSL services to protect your website and data from potential threats.
How do I set up email marketing with GALAXCY HOSTING?
Our email marketing service can be set up through your account dashboard, where you can create campaigns, manage subscribers, and track performance metrics.
Can I register multiple domains at once?
Yes, our bulk registration feature allows you to register multiple domains simultaneously, streamlining the process for your convenience.
What is VPS hosting and how does it benefit me?
VPS hosting provides you with a dedicated virtual server environment, offering enhanced performance, security, and control compared to shared hosting.
How do I back up my website?
Our website backup service automatically saves your website data regularly, ensuring you can restore your site quickly in case of data loss.
What support options are available?
We offer 24/7 customer support via phone, email, and live chat to assist you with any issues or questions you may have.
Phone
(480) 624-2500
Be sure you’ve created your account, you need your customer #, and pin for that account session.
Never send acct.#’s or other personal info
REACH OUT FOR HELP
For all your problems please call Support, we’re here 24/7 even during most holidays.
tel:4806242500
What Our Customers Say
“The support team at GALAXCY HOSTING was incredibly helpful when I needed to transfer my domain. They made the process seamless and stress-free!”
Alex Johnson
Entrepreneur
“I was amazed by the quick response time and effective solutions provided by their technical support. My website was back online in no time!”
Samantha Lee
Small Business Owner
“Thanks to GALAXCY HOSTING’s comprehensive guides, I was able to set up my website without any hassle. Their resources are top-notch!”
Michael Moores
Freelance Designer
Need More Help?
Our dedicated support team is here to assist you every step of the way. Whether you have questions about your hosting plan or need technical assistance, we’re just a click away. Explore our support options or reach out directly for personalized help.
